As an airline, we are also eager to operate regular flights to and from Banjul to serve our customers and enable those resident in The Gambia to return home to the Smiling Coast, while enabling those residing elsewhere to depart and travel home.
Due to the many restrictions imposed by the Gambian government as well as the European Union, in an effort to contain the spreading of the coronavirus, it is often proving difficult to maintain our flights as planned.
In order to provide our usual standard of service we must have advance approval in sufficient time to organise the flight operations and also to inform our passengers. This has not always happened and on occasions, we have only received approval from Gambia Government 48 hours before scheduled departure. This makes it difficult to ensure the flight operation and unsatisfactory for passengers who have already planned their journeys.
We sincerely apologize for the great inconveniences these cancellations causes for our guests. Please understand that we do our utmost to accommodate everyone on next available flights, but as we are currently the only airline operating frequently out of Banjul to Europe, the demand is high.
We do everything in our power to respond to the many customer requests we face. We thank you for your understanding and we hope to be able to welcome you on board soon.
Read Other Articles In Headlines
Amir Trawally calls for unity and support for needy
May 21, 2020, 12:23 PM
Baba F. Trawally, the amir of the Ahmadiyya Muslim Jama’at in The Gambia has called for national unity amid the coronavirus pandemic, saying “we must unite as a nation and work together in fighting the invisible coronavirus pandemic.”
71 contacts of newly confirmed cases traced
Apr 21, 2020, 12:11 PM
The acting director of Health Services Dr. Mustapha Bittaye yesterday told journalists at a press briefing that they have traced 71 contacts of newly confirmed cases.
SN Brussels’ 2nd flight lands today
Jul 3, 2020, 11:01 AM
The second SN Brussels flight is expected today with 65 Gambians; most of whom were stranded in Europe because of the covid-19, official sources said.
Gambia confirms 2 new covid-19 cases
Jun 16, 2020, 11:44 AM
Dr. Mustapha Bittaye, the acting director of Health Services has confirmed to The Point the registration of two new cases of covid-19 in The Gambia.
Gambia receives covid organics package from Madagascar
May 14, 2020, 12:23 PM
State House, Banjul, May 12, 2020 – The public is hereby informed that The Gambia has received a consignment of three boxes of Covid Organics from the President of the Republic of Madagascar, H.E, Andry Rajoelina.
Gov’t reduces fuel prices
May 4, 2020, 1:01 PM
The Public is hereby informed that the Ministry of Finance and Economic Affairs, in line with The Gambia government’s policy of mitigating the impact of the covid-19 pandemic on lives and livelihood, has made the biggest ever reduction of the domestic retail prices of fuel in The Gambia.
Dr. Samateh warns against complacency amid handful covid-19 cases
May 21, 2020, 12:37 PM
Dr. Ahmadou Lamin Samateh, the minister for Health has called on the public especially those living close to the border not to be complacent despite the achievement registered in the fight against covid-19 in The Gambia as compared to other countries across the globe.